MWS Design Ltd

Background

The Why/Pain Points

Addressing Complex Connectivity Challenges in a High-Pressure Industry

MWS Design Ltd is a leading name in the event entertainment industry, specialising in production, lighting, and set design for high-profile clients such as Amazon Music, Treatment Studios, and global icons like U2. Their work requires meticulous planning, seamless delivery, and constant innovation. However, the international travel element of their projects presented several challenges:

  • Unpredictable Costs: Frequent international travel and heavy data usage made it difficult to control communication costs, often leading to unexpected and hidden charges
  • Operational Downtime: A lack of reliable connectivity solutions when travelling sometimes disrupted communication with clients and teams, risking project timelines and reachability
  • Complex Data Management: Coordinating extensive data use across multiple team members while managing costs and ensuring accessibility was an administrative headache

Mike Smith, Founder of MWS Design recognised the need for a robust communication solution to keep his team connected and ensure operational efficiency wherever work took them.

Fusion Communications has been a game changer for our business. The ability to manage high data usage without worrying about hidden costs has brought incredible peace of mind.
Mike Smith, Founder
MWS Design LTD
Implementation

The Solution

The How: Fusion Communications Delivers Tailored Connectivity Solutions.

To address MWS’s challenges, Fusion implemented a bespoke solution that catered to the company’s unique needs.

Solution

  1. Plan with Bolt-Ons for High Data Usage: Fusion provided a tailored plan that allowed Mike and his team to track spending in real-time. The bolt-ons ensured that high data consumption across multiple devices could be managed without risking over-spend or incurring hidden charges
  2. Business Travel eSIM Platform: The introduction of Fusion’s innovative eSIM platform changed the way MWS Design operated internationally. The eSIM platform enabled the team to access local data networks without the hassle of sourcing local SIM cards or dealing with inconsistent roaming services. This ensured reliable connectivity no matter where the team where around the globe
  3. Streamlined Spend Management: Fusion’s platform offered detailed spend analytics and proactive usage alerts, giving Mike and his team complete control over their communication spend
  4. Dedicated Support: With Fusion’s dedicated account management and technical support always on hand, MWS Design Ltd were able to confidently navigate any connectivity challenges, ensuring they stayed connected wherever they were

The results

With Fusions solutions, MWS has been able to travel with confidence, manage communication costs and focus on what they do best.

Conclusion: Empowering MWS to Travel with Confidence

Cost Efficiency: The business now enjoys predictable, manageable communication costs with no surprise bills, allowing for better financial planning

Seamless Global Operations: Reliable connectivity ensures uninterrupted communications no matter where MWS Design travelled

Future-Proof Solutions: With Fusion’s dynamic eSIM platform, Mike and his team are equipped to meet the growing demands of the event entertainment industry with confidence

Conclusion

The eSIM platform has simplified our international operations massively. We can focus on our projects knowing we’re always connected, no matter where we are.
Mike Smith, Founder
MWS Design LTD

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