Westland Horticulture
The Why/Pain Points
Established in 1990, Westland Horticulture is a leading manufacturer and distributor of gardening products across the UK, Republic of Ireland, and Europe. With over 900 employees operating from 14 sites, including locations in Poland, Germany, and Switzerland, Westland offers a diverse range of products, including growing media, bird food, tools, and hardware, serving both retail and business-to-business clients.
Before partnering with Fusion, Westland faced significant challenges with its mobile communications infrastructure. Their previous provider’s outdated portal lacked visibility into user activity, leading to unpredictable monthly billing that fluctuated between £8,000 and £17,000 for 255 users. The absence of real-time tracking and spend control impacted budget forecasting and operational efficiency.
“Before Fusion, managing our mobile contracts was a nightmare. No visibility, no cost control, and constant fluctuations in spend.”
Westland needed a smarter, more transparent solution to bring costs under control and streamline mobile asset management.
The How
Recognising the need for a more efficient and scalable solution, Westland engaged with Fusion. The transition involved a structured migration of all mobile users, ensuring a seamless switch with minimal disruption to the business.
Fusion’s implementation strategy included:
- A streamlined platform with real-time visibility and user tracking
- Cost centre assignments & spend profiles for precise budget control
- Simplified contract management with coterminous agreements
“The switch to Fusion was seamless. Aaron and the team planned the migration so well that our employees hardly noticed the transition. The visibility and control we now have are game-changing.”
Solution
The results of partnering with Fusion have been transformational for Westland:
- Significant Cost Savings: Monthly mobile expenses were reduced to a stable, leading to significant annual savings
- Operational Efficiency: The portal provided full visibility of all mobile connections, allowing better management of SIM usage and cost allocation
- Greater Autonomy & Control: With real-time tracking, spend profiles, and cost centre assignments, Westland now has complete oversight of its mobile network
An unexpected benefit was the strong working relationship with the Fusion team, particularly with Aaron, who played a key role in ensuring a successful transition.
“Fusion has been a game-changer for us. The cost savings are massive, but even more importantly, we now have complete control and visibility over our mobile estate.”
Looking Ahead
Conclusion
Ready to get started with Fusion?
We’re here to help you take the next step! Whether you have questions, need more information, or are ready to transform your communications, our team is ready to assist. Reach out to us today and discover how Fusion can make a real difference for your business.