Success Story: Poms Hospitality

Background The Why/Pain Points Founded in 2015 by James Pomlett, Poms Hospitality has grown from a single Lichfield restaurant into a thriving, multi-site brunch group spanning Staffordshire and Derbyshire.  Originally a breakfast-lunch-dinner concept, Covid reshaped the business and created the opportunity to reinvent Poms into a dedicated daytime brunch brand.  Growth followed quickly, and today the […]

River Partnership: Delivering Reliable Global Mobility & Smarter Voice Communications for a High-Growth Executive Search Firm

Background The Why/Pain Points River Partnership is a global executive search firm specialising in professional services and consulting.  With clients and search assignments spanning multiple continents, the business relies heavily on stable, cost-efficient communication tools. Before working with Fusion, River Partnership experienced several persistent issues that were interrupting day-to-day operations: Intermittent SIM failures causing devices […]

Upstairs by Tom Shepherd

Overview Upstairs by Tom Shepherd is Staffordshire’s first, and only One Michelin starred restaurant, located in the heart of the beautiful, traditional city of Lichfield. Effective customer communication is an essential component of our business operations. It is imperative that all interactions are seamless and accessible for both our existing and prospective customers. We unquestionably […]

MWS Design Ltd

Background The Why/Pain Points Addressing Complex Connectivity Challenges in a High-Pressure Industry MWS Design Ltd is a leading name in the event entertainment industry, specialising in production, lighting, and set design for high-profile clients such as Amazon Music, Treatment Studios, and global icons like U2. Their work requires meticulous planning, seamless delivery, and constant innovation. […]

APC Technology GroupThriving Remotely with Fusion

Background The Why/Pain Points APC Technology Group, based in Rochester, is a leader in the design, specification, and distribution of specialist electronic components and systems. With over 40 years of expertise, APC supports sectors such as aerospace, defence, energy, and medical, providing reliable solutions for demanding environments. APC needed a flexible communication system to support […]